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The Fine Print

Booking Policy

We keep this short and human. If anything is unclear, write to us.

Reservations

Houses are held by enquiry. We confirm in writing, often within the day. A reservation is held for seven days from confirmation while the deposit is arranged.

Rates & Minimum Stay

All rates are based on exclusive use of the property and are subject to seasonal variation. Guests staying 7 nights or longer may qualify for discounted rates during off-peak periods. Minimum stays apply year-round: a standard 2-night minimum, with extended minimums of 3 to 7 nights during peak holiday seasons.

Payment Terms

A 50% deposit secures the dates. The balance is due 30 days before arrival. Bookings made within 30 days of arrival are payable in full at the time of booking.

Breakage Deposit

A refundable breakage deposit is required for all bookings. Provided no damages are found after departure, it is refunded within 5 business days of check-out.

Cancellation

Our cancellation policy varies over holiday periods.

Standard cancellation

Notice before check-inDeposit refunded
More than 1 month100%
More than 1 week50%
Less than 1 week0%

Holiday-season cancellation

Notice before check-inDeposit refunded
More than 2 months100%
More than 1 month50%
Less than 1 month0%

We strongly recommend travel insurance.

House Rules

  • Maximum of 4 guests may sleep at the property.
  • Visitors must be pre-approved with the property manager.
  • Minimum booking age is 21.
  • Children of all ages are welcome. Cribs are available on request for ages 0–3, subject to availability.
  • No smoking.
  • No parties or events.
  • No pets.
  • Quiet hours are between 10:00 PM and 7:00 AM.

Check-In & Check-Out

Check-in from 2:00 PM. Check-out strictly by 10:00 AM. Any times outside of these must be arranged directly with the property manager.

Documents

All guests are required to sign our Terms & Conditions before arrival and submit a copy of their ID or driver's licence, along with confirmation of their vehicle details.